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Complaints

Resolve your complains without lack of any details

OctaBees Software believes in serving customers without any integration and provides them full support without any delay. Through a token system the complaints can be prioritized and can be resolved as soon as possible.

  • Capture the complaints with full details
  • Complains assigned to the field staff
  • Complain/Service form using a mobile app
  • Upload photos before and after complaint resolution
  • Notify your customers through email or SMS
  • Complain analysis by category, priority, field staff, and material wise
  • Prioritize the complaints and accordingly and generate a report
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